The resident
AI concierge.

An always-on AI concierge, triaged maintenance, and connected amenities — organized in one branded resident app for premium apartment communities.

The MeridianResident Concierge
Live
What time does the rooftop pool close?
The rooftop pool is open until 10:00 PM tonight. Quiet hours begin at 10, and towels are stocked by the north cabana.Answered from The Meridian’s records · 0.4s
Built for luxury apartment communities · boutique multifamily operators · lifestyle brands · mixed-use developments
Two moments residents live in

Ask anything. Fix anything.

01

The AI concierge

Residents ask about pool hours, package status, lease terms, or building policy — and get a grounded answer, sourced from this community's own records, day or night.

02

Maintenance AI

A resident describes the issue; ResidentAI triages it — category, priority, and an ETA — and routes it to the right team. No phone tag with the leasing office.

A lasting resource for your residents.
A lasting advantage for you.

AI concierge, always on

Instant, grounded answers about the unit, the building, and the account.

Maintenance, triaged

Residents submit a request; it's categorized, prioritized, and routed automatically.

Amenities, connected

Book the fitness center, pool, and lounges — synced with AmenityFit and building calendars.

Building services, one directory

Leasing, concierge, valet, and packages — one branded place to find them.

Private & branded

Your community's name, front and center — not a generic app.

White-glove onboarding

We configure the community; residents just sign in.

How ResidentAI works

Simple for your team. Exceptional for residents.

1

You onboard

Tell us about your community. That's all we need to begin.

2

We configure it

We import unit and building records and brand the resident app.

3

Residents get access

Every resident receives their private, branded resident passport.

4

The concierge goes live

AI concierge, maintenance triage, and amenity booking start working.

5

You stay ahead

Fewer routine calls, faster maintenance turnaround, stronger renewals.

Pricing

Choose the level of service that fits your portfolio.

Community

Starting at
$2.50 / unit / mo
  • AI resident concierge
  • Maintenance request intake & triage
  • Amenity directory & booking
  • Building services directory
  • Branded resident app
  • Billed annually, 50-unit minimum
Book a demo
Most popular

Portfolio

Starting at
$3.50 / unit / mo
  • Everything in Community
  • AI maintenance triage & vendor routing
  • Packages & community events
  • Portfolio-wide reporting
  • Dedicated onboarding
Book a demo

Enterprise

Custom
Talk to us
  • Multi-market portfolios
  • White-label branding
  • PMS & access-control integrations
  • Dedicated success manager
  • Custom SLAs
Talk to us

Pricing shown is illustrative for the pilot program. Final terms are scoped per portfolio during a private walkthrough — no hard guarantees are made before a signed order form.

Portfolio program

A consistent resident experience, across your portfolio.

Begin with a single pilot community, then roll out portfolio-wide. Co-branding, approval workflow, quality control, and reporting are built in — and property administrators never see a resident's private records without explicit authorization.

See it live

Walk through The Meridian Residences.

A fictional luxury community, fully wired: AI concierge, maintenance requests, amenity booking, building services, packages, and community events.

View the demo
Book a demo

See ResidentAI on your portfolio.

Tell us about your communities. A ResidentAI advisor will arrange a private walkthrough and a scoped quote. This is a demo — not a checkout.

Privacy & product boundaries

Clear about what ResidentAI is — and is not.

  • Not a maintenance dispatch guarantee and does not verify contractor work.
  • Does not replace licensed professionals or provide emergency services.
  • Preserves resident-, property team-, and vendor-provided information.
  • Does not guarantee that records are complete.
  • The concierge answers only from sourced records or clearly labeled general guidance.
  • Refuses to invent lease terms, missing property facts, or safety-critical instructions.